Privacy Policy

This Privacy Policy will be effective from May 15th, 2022

Please read GAMEUPS STUDIO's Privacy Policy before using GAMEUPS STUDIO's services because it will tell you how we collect, store, use and disclose your personal information when providing these services to you.

If you have questions or complaints regarding our Privacy Policy or practices, please see Contact Us.


GAMEUPS develops and publishes social games for the web and mobile devices. "GAMEUPS," or "we" or "us" refers to GAMEUPS in this Privacy Policy.

This Privacy Policy applies whenever you play our games or otherwise access any of our other products, services, content, GAMEUPS and/or the other domains provided by GAMEUPS, together referred to as "Services." This Privacy Policy describes:

If you do not want GAMEUPS to collect, store, use or share your information in the ways described in this Privacy Policy, you may not play GAMEUPS STUDIO's games or use GAMEUPS STUDIO's Services.

2.Which type of data and how it be collected

If you play GAMEUPS STUDIO's games, we may receive certain information about you from the provider of the third-party application. The information we receive depends on the GAMEUPS game you're playing, the third-party application, your privacy settings and, if applicable, your friends' privacy settings on that third-party application. GAMEUPS may collect and store your Device ID shared by the provider of the connected third-party application.

Information About You That You Share With Us Directly:

When you use our Services (whether through a social network or through GAMEUPS directly), you may give us information directly (like when you're setting up your account) and we will store that on our systems and use it for the purposes described in this Privacy Policy.

We may also let you create a player profile, separate from your social networking site profile (for example: your Facebook profile), that other GAMEUPS players can see. Your player profile may include information like:

Information You Generate Using Our Communications Features.

Except for games designed for users under 17, you may be able to take part in certain activities on our Service that let you communicate or share information not just with GAMEUPS, but also with other GAMEUPS players. These include:

You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments on GAMEUPS STUDIO's servers to make use of them to protect the safety and well-being of our players and GAMEUPS STUDIO's rights and property in connection with our Services; to conduct research; to operate, improve, personalize and optimize our Services and our players' experiences, including through the use of analytics.

3.The way that information be used

The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:

One important use of your information is communication. If you have provided your email address to GAMEUPS, we will use it to respond to customer support inquiries, and keep you informed of your in-game activity, including comments from friends, let you know about in-game status such as "crops ready" as well as tell you about gift and neighbor requests. Some messages, like invites for friends to join you in a game, may include your name and profile photo. We may also send promotional email messages and promotional SMS messages (e.g. text messages) ("Promotional Communications") directly or in partnership with other parties, following your marketing preferences. Each Promotional Communication will offer you choices about receiving additional messages. Receipt of such communications depends on GAMEUPS having certain contact information from you. If you play one of our games designed for users under 17, you will not be able to provide us with certain contact information. Please see the section on Our Policies Concerning Children for more information.

4.The way that your information will be shared

We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 21 and 25 who live San Francisco) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes.

In addition, we may share your information (which may include personal information) with third parties (in other words, parties other than GAMEUPS) or allow third parties to collect this information from our Services in the following circumstances:

Your Consent

With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy.

Friends and Other GAMEUPS Players

The Service supports and often encourages you to interact with other players. In most GAMEUPS games, if you play through a social network or register through a social network (for example, Facebook Connect), your social network friends will see your name, profile photo and descriptions of your game activity. Similarly, in many GAMEUPS games, other players, regardless of whether they are your social network friends or not, will be able to see descriptions of your game activity (including the identification of any GAMEUPS games you have played), communicate with you within our Services, and view your game profile, which may include your name or a "game name" and your profile photo. For example, in GAMEUPS Poker, any other player may see your game profile if you are playing at the same table. In certain cases, your profile photo can reveal your social network ID or GAMEUPS player ID, and access to a social network ID or GAMEUPS player ID may allow others to view the public information associated with your related social network profile or GAMEUPS account. Other players may also be able to send you game requests or even friend requests through the related social network's or GAMEUPS STUDIO's communication channels.

The information collected may be used to:

Safety, Security and Compliance with Law

Your information, and the contents of all of your online communications in our Services and between You and GAMEUPS may be accessed and monitored as needed to provide our Service and may be disclosed:

Sale or Merger

In the event that GAMEUPS undergoes a business transition (including proposed transactions), like a merger, acquisition by another company, or sale of all or part its assets (like selling a game), we may disclose or transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know (in the way described in Changes to Our Privacy Policy) of the business transition before transferring your personal information.

5.How to Access, Update and Manage Your Information

Information We Receive From a Third-Party Application Where You Play Our Games or From Your Mobile Device

To manage the information GAMEUPS receives about you from a third-party application where you play our games, like Facebook, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here. To review and update information associated with your GAMEUPS game profile in certain games, visit the "settings" page in that game. You also can manage some aspects of information collection and use by visiting the "settings" page of your mobile device and reviewing the permissions of each application or "app."

Once GAMEUPS receives your information from a third-party application or your mobile device, that information is stored and used by GAMEUPS in accordance with this Privacy Policy. You may access and update that information as described below.

Accessing and Updating Your Information Held by GAMEUPS

If you want to review, delete, or change the information GAMEUPS has about you or have additional questions, email us at We will respond to your request within thirty days.

Stopping Use of Your Information

If you no longer want GAMEUPS to make active use of your information, you may choose "Delete my account" in game. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes.

6.Privacy Policies of Linked Third-Party Services and Advertisers

Our websites and games may contain advertisements from Third-Party Services, which are companies other than GAMEUPS that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.

7.How long your information will be kept

How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.

8.How your data be secured

We implement security measures to help protect the security of your information both online and offline. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information.

If you have an account registered directly with GAMEUPS, your profile information is protected by the password you use to access your GAMEUPS account. It is important that you protect and maintain your GAMEUPS account's security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your GAMEUPS account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your GAMEUPS games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your GAMEUPS account and any social network account you have used to access our Services after you use it.

When you sign into your GAMEUPS account or enter payment information, we or our third party payment processor use encryption to transmit that information.

While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at

9.Changes to Our Privacy Policy

If we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice on or its equivalent in-game, or by sending you a notice to the email address we have on file for you prior to the change becoming effective. We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other GAMEUPS websites. You should periodically check GAMEUPS and this privacy page for updates.

10.Contact Us

Our Address: 2490 rue Saint-Antoine O bureau 202 Montréal, QC, H3J 2S2 Canada

Email Us:

Call Us: +1(438) 221-9293